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02-01-2013 10:29 AM
Hi Gene,
I see, sorry I didn't know you that you wanted to not commit to the DB.
For info on current, previous, g_scratchpad:
http://wiki.servicenow.com/index.php?title=Business_Rules#Business_Rule_Variables_are_Global
The Resolve Incident UI action is unique in that it works both client and server side.
So a few things to make it work the way you want.
If you get a chance I updated the button in this demo - https://demo014.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=38c073d7465762820116c37c3353540f
You will want to comment out the part that executes on the server. Current is a server side. the g_form. is client side.
See the attached image for the parts to comment out.