In case anyone else is facing this issue and doesn't want to use $uibModal. You can inject "$uibModalStack" into your client controller (since spModal wraps it).
Client Script/Controller:
function($scope, spModal, $uibModalStack) {
/* widget control...
The "The Kepner Tregoe - Structured Problem Analysis plugin" is now legacy now as of Madrid.
Per the docs:
The Problem Management Best Practice — Madrid (com.snc.best_practice.problem.madrid) plugin is updated to provide a better baseline for probl...
In the Madrid release Problem has quite a number of new features. See https://docs.servicenow.com/bundle/madrid-release-notes/page/release-notes/it-service-management/problem-management-rn.html#d90216e57 for a complete list of all of the new features...
A question was asked around ‘redactions’ to the activity log. Have a look at this as a potential solution:
https://community.servicenow.com/community?id=community_question&sys_id=beb58321db1cdbc01dcaf3231f9619d6
Also consider a ServiceNow product...
