Hi,
I'm trying to solve an issue for one of our customers. I'm stuck and need some advice 🙂
When an itil-type group is chosen as Assignment group there is no records to display in Assigned to. The group contains several itil users and type (sys_user_group_type) is 'itil'.
Assigned to's dictionary (task.assigned_to) is OOB:
Dependent on: assignment_group
Simple reference qualifier: Roles is itil
The problem is present for all the tables that extends Task and there is no dictionary overrides for these tables.
If I remove the assignment_group dependency all itil users becomes available in the Assigned to reference field (regardless of group).
How does the 'Dependent on' functionality work? Where should I start troubleshooting? 🙂
