How to reset 'Remember my decision' when exporting to Excel

georgechen
Kilo Guru

Hi folks,

Can anyone please help the confirmation dialog in exporting reports in ServiceNow on the bulk data exporting to Excel.       I have a client who ticked 'Remember my decision' by 'Mail it' so each time it he has to wait for the email.

Is there a way this settings can be reset?

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any advice would appreciated.