Hi @Asmita7 

 

https://www.servicenow.com/community/developer-forum/incident-quot-assigned-to-quot-metric-by-quot-s...

 

Some baseline info.

 

@Anurag Tripathi @Ankur Bawiskar  support here. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************