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07-15-2025 10:17 AM
Hi @vits18735a0 ,
OOB metrics work only on the Task extended tables
is your table a task extended one?
else
crate a BR as suggested in the below blog
https://www.servicenow.com/community/developer-articles/metrics-on-non-task-tables/ta-p/2308846
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
