Metrics not woking for scooped applications

[vits18735a0]

Hi Community,

i am trying to add a matrics for my custome created scope application(hotel booking request). 

i created the metrics and added in releated list of scoped application. still it is not working as expected.

and i am in my custome application scoope only.

in incident i created the same type of metrics it is working as expected.

but it is not working in custome application. can any explain the reason. 

Metric definition:

My application recors:

[Chaitanya ILCR · Accepted solution]

Hi @vits18735a0 ,

OOB metrics work only on the Task extended tables

is your table a task extended one?

else 

crate a BR as suggested in the below blog

https://www.servicenow.com/community/developer-articles/metrics-on-non-task-tables/ta-p/2308846

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[vits18735a0]

Thanks @Chaitanya ILCR .  

this blog very helpfull, i just gone through the blog, and created new metrics event for my custome application which is copy of task metrics event. even i did not changed single line of code but it worked as expectd.

it worked, thanks for your blog @Mark Roethof .

[Mark Roethof]

Nice!