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11-30-2024 05:36 PM
you can change contextual side panel display.
Display the form ribbon and form header secondary values in the Contextual side panel
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12-01-2024 01:41 PM
This works for the ribbon and record information but i'm still having an issue with the Email Template as after i created a UX App Route in the Email Template UX Screen it appears but when i click on it it doesn't do anything so can you help on this !
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12-01-2024 07:11 PM
Hi @OmniaM ,
Please refer to the solution mentioned in this thread by using the sys_ux_page_property, : https://www.servicenow.com/community/csm-forum/response-templates-for-csm-configurable-workspace/td-...
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12-02-2024 04:28 AM
Hi @Community Alums ,
This works for the Response Template but not for the Email Template , i see this Compose Email & Email Templates missing from CSM C... - ServiceNow Community but i'm not sure if there's any another way to configure this as it's working on my PDI but i didn't get the component from pdi.
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12-02-2024 05:11 AM
