Hi @VenkataRamN 

Update sets in ServiceNow capture configuration changes, not data. Specifically, they include:

• Business rules, client scripts, UI policies/actions, script includes, ACLs, data policies
• Dictionary entries, form/layout changes, sys_properties, app module menu configuration
• Workflow Studio content scoped within your app
• Service catalog item definitions and related configuration data (like variables and variable choices)
• Customizations to application tables, fields, and records where the table has an update_synch attribute or a special handler (e.g., workflows, form sections, lists, related lists, choice lists, system dictionary entries, field labels)

Update sets do not capture:

• Data records (e.g., Incidents, CMDB records, Tasks, order requests)
• Users, groups, roles
• Attachments, images, some binary assets
• MID Server configs, external integrations' runtime states
• Some store-installed app content managed by App Repo or plugins
• Plugin activation, transfer of tables not tracked in update sets, or creation of database indexes