Custom Assignment Rule Script

browne26
Tera Contributor

‎03-04-2025 12:33 PM

Hello! 

 

I am trying to troubleshoot a custom script that should be assigning VITs to the group in the variable u_event_group. This script is assigning records that do not have this custom dictionary entry and/or the dictionary entry is empty. If anyone could review this script and identify potential bugs, I would greatly appreciate it. 

 

var gr = new GlideRecord('server');
var ciSID = current.sys_id;

gr.addQuery('sys_id', ciSID);
gr.query();

if (gr.next()) {
    var eventGroup = gr.getValue('u_event_group');

    if (eventGroup && eventGroup !== '') {
        current.assignment_group = eventGroup;
    } else {
        // No group found
    }
} else {
    // No group found
}
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