erichemmer
ServiceNow Employee

This is the Problem number.   PRB625314.   If you cannot see it in HI, then maybe you can refer to it if you have to call support.   Here is the description:



'Invalid group change' message is displayed when workflows assigns group to HR task:


This is issue is caused by   the sm_task's ValidateChanges BR preventing workflows to set an assignment group to an HR Task.


Furthermore, the ValidateChanges BR cannot be deactivated by admin: its policy is set to 'read'