Hi @dvelloriy ,

Best practice for creating tasks as part of an automation process in ServiceNow would depend on the specific requirements and objectives of the automation process.

If tasks are being created as part of an automation process for tracking purposes, it is common to assign the tasks to a specific group or user, such as a "Dummy Automation User." This allows for a clear distinction between tasks created manually by a human user and tasks created automatically by the system, making it easier to track and manage these tasks.

However, it is important to consider the security implications of assigning tasks to a dummy user or group, as these tasks may contain sensitive information that should only be accessible by authorized users. It may be necessary to restrict access to these tasks or implement other security measures to ensure that the information is protected.

Ultimately, the best practice will depend on the specific requirements and objectives of the automation process, as well as the security and compliance requirements of the organization.

Kindly mark correct and helpful if applicable