An error appears on the "Password Reset > Enroll" screen.

nagaryu
Tera Contributor

When I opened Password Reset > Enroll, the error "Password Enrollment Error - There are no pending enrollments for you at this time" was displayed.

 

When I opened Password Reset > Processes > Default Self Service and checked the "Verifications" tab in the related list at the bottom of the screen, only "Personal Data - Enter Email Address" was set.

 

I tried changing this to Authenticator App Verification, etc., and it was displayed correctly.
When I changed it back to the original "Personal Data - Enter Email Address", the error was displayed again.

 

However, when I pressed "Forgot Password?" on the login screen, a screen for entering my username and email address were displayed, so it appears that the function is working correctly.

 

Do you know why this error appears when I open Password Reset > Enroll after logging in?