An error appears on the "Password Reset > Enroll" screen.
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05-14-2025 05:08 AM
When I opened Password Reset > Enroll, the error "Password Enrollment Error - There are no pending enrollments for you at this time" was displayed.
When I opened Password Reset > Processes > Default Self Service and checked the "Verifications" tab in the related list at the bottom of the screen, only "Personal Data - Enter Email Address" was set.
I tried changing this to Authenticator App Verification, etc., and it was displayed correctly.
When I changed it back to the original "Personal Data - Enter Email Address", the error was displayed again.
However, when I pressed "Forgot Password?" on the login screen, a screen for entering my username and email address were displayed, so it appears that the function is working correctly.
Do you know why this error appears when I open Password Reset > Enroll after logging in?