RITM remains in 'Waiting for Approval' even though the Request ist Approved and Closed complete

danielnogales
Giga Contributor

I have a problem. I have several RITMS that remain in “Waiting for approval” status. The request has already been approved and is in ‘approved’ and “closed complete” status. The corresponding task has also been completed and is in “closed complete” status. However, these RITMS remain open. I don't know how to close them. There are no other approvers listed under “approvers.”