User unable to see the Email received in INC Activity stream
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06-17-2025 10:28 PM
Hi,
User has reported that he is not able to see the "email received" under the INC activity stream. User is only able to see the Public reply and field changes.
I have checked the roles and he has READ roles for INC, PRB, CHG.
Please advice.
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ITSM
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ITSM: General
