Tanushree Maiti
Tera Patron

‎02-25-2026 07:18 PM

Hi @jmeza 

Check your ACL on Sys_user. It seems what role user is having  that is for Read ACL. 

his role should be part of WRITE acl.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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