Regarding CAD Voucher

kakarlarupe
Tera Contributor

I completed my payment for the CAD Certification voucher a few hours ago, but I have not yet received the voucher code. After how many hours i would get my voucher? I will directly get it to Now learning or to my email?

Sandhya Rawat
Tera Contributor

Hi Kakarlarupe

 

Please wait until the end of today (24 hours). If you still haven't received the code, kindly open a case. Please follow-

https://learning.servicenow.com/--> Help Center---> Create case (will be on the right side). Just fill your queries and team will help you on this.

 

Thanks,

Sandhya

 

Robbie
Kilo Patron

Hi @kakarlarupe,

 

Generally certification vouchers are sent following the transaction completion, however I have in the past had to also wait a number of hours.

Echoing what @Sandhya Rawat mentions, if you havent received it by the end of day, log a ticket with nowlearning and I'm sure they can help you out.

 

For general FAQ's on vouchers, check: https://learning.servicenow.com/lxp/en/get-started-with-now-learning-resources/exam-voucher-faqs?id=...

 

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Thanks, Robbie

Divya Rajasekar
Tera Contributor

Please wait for 24 hours and still if you dint receive it. Please raise a case with ServiceNow