Regarding CAD Voucher

[kakarlarupe]

I completed my payment for the CAD Certification voucher a few hours ago, but I have not yet received the voucher code. After how many hours i would get my voucher? I will directly get it to Now learning or to my email?

[Sandhya Rawat]

Hi Kakarlarupe

Please wait until the end of today (24 hours). If you still haven't received the code, kindly open a case. Please follow-

https://learning.servicenow.com/--> Help Center---> Create case (will be on the right side). Just fill your queries and team will help you on this.

Thanks,

Sandhya

[Robbie]

Hi @kakarlarupe,

Generally certification vouchers are sent following the transaction completion, however I have in the past had to also wait a number of hours.

Echoing what @Sandhya Rawat mentions, if you havent received it by the end of day, log a ticket with nowlearning and I'm sure they can help you out.

For general FAQ's on vouchers, check: https://learning.servicenow.com/lxp/en/get-started-with-now-learning-resources/exam-voucher-faqs?id=...

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[Divya Rajasekar]

Please wait for 24 hours and still if you dint receive it. Please raise a case with ServiceNow