Pradeep,

        Thank you for the quick reply.   The workflow is processing the activity, but is not changing the Request short description.   Rather, it is keeping the short description which is the name of the catalog item.   I don't see any issues that are causing it not to work.

My goal is to:

1. Trigger the 1st workflow off the Request table which verifies that "Short description is Generic IT Request" .....WORKING
2. After #1 runs, update the Request short description with the Item variable short description....NOT WORKING

I have a business rule that is copying the Item variable short description to the Item short description....WORKING.

Basically, I need my Generic IT Request catalog item to skip the approval state (working by verifying short description of Generic IT Request) and then set the Request short description to what the user enters into the Item variable short description (which I am also copying to the Item short description in the above mentioned business rule)

I also tried to modify the IF activity that's running off the Request table to say if catalog item is Generic IT Request, but it would let me choose that in the drop-down so that's why I am keying off of short description.