Hi guys,

I'm struggling with the very similar issue as the OP, I used the script just like the one provided above, but there's still sth that isn't right.

In my case I created a Problem RP, and all the fields from the RP are being populated correctly into Problem Record, apart from one: Problem Summary, would you mind taking a look at my script and point out my mistake?

gs.include("FormInfoHeader");

var fi = new FormInfoHeader();

current.state =2;

  var s = 'Problem ' + current.number + ' has been submitted.<br/>';

  s += 'The Problem Management team will contact you if they need any additional information<br/>';

fi.addMessage(s);

//gs.addInfoMessage(s);

  current.Summary = producer.issue_summary;

  current.description = producer.describe_the_issue +"\n\nImpacted applications:\n" + producer.impacted_applications;

  current.business_impact = producer.business_impact;

  current.u_type.setValue(4);

  //producer.redirect = 'sc_request.do?sys_id=' + current.sys_id

  producer.redirect = "catalog_home.do";

Thank you!!