Hi Adam, 

thank you for your input. 

I understand your point about building a new Context Variable inside the POST, but I do not understand how to check it inside a Topic workflow, in a script. Could you show me one example of how you get this variable inside the Workflow script ? 

For now, we found one good solution: we check the "sys_cs_channel" of the current conversation. 

Inside the workflow, we build a variable to check the source of the request.

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@Adam Chapman wrote:

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@Am_d_e Potier wrote:

...How can I add a condition inside my Topic script to test this condition ? (I want to behave differently depending if I am called from "inside" (VA Widget) or "outside" (API) service now...

 

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Are you looking to limit a topic to only inside or outside initiated conversations? Or are you conditionally showing topic nodes within a single topic based on this?

 

In either case, you should be able to create a new context variable and populate that context variable in the POST. Once that context variable has the value, you can use it as a condition for either the topic level condition or node level condition. 

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