Tanushree Maiti
Tera Patron

‎02-10-2026 12:24 AM

Please refer this links, see if it helps you:

Maximizing Relevant Content Display in ServiceNow ... - ServiceNow Community

Fallback in virtual agent - ServiceNow Community

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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