Hi @GlideFather 

Virtual Agent's show me everything screenshot (OOTB and from our instance) and 'Provide Feedback' topic's screenshot from Designer are attached.

I don't the 'Provide Feedback' topic to be displayed in 'All Topics' menu. But I cannot edit the topic, even I cannot deactivate it. You can see that the options are deactivated and I get 'Prebuilt topics are read-only. To customize for your own use, please first duplicate it.' message.

Thanks.