Mark Roethof
Tera Patron

It concerns this part of the Greeting Topic:

find_real_file.png

So remove the Bot Response Text, and change the text used in the Script for Send Topic Picker. If you are working with a copy of the out-of-the-box Topic, this could be the new script:

(function execute() {
    
    vaSystem.sendTopicPickerControl(vaVars.greeting_message);

})()

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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