Hi Anand,

Is this design part of a topic, or part of a setup topic? If it is part of a topic, is this a guided process where the user would select an option, which would then prompt a related sub-option? 

HR is setup differently than ITSM in that it uses a hierarchy structure (COE > Topic Category > Topic Detail > HR Service) to route the case appropriately to the correct resolution team. You also need to consider cross-scoping implications with RCA and make sure to use the HR VA scope if the topic will create a case.

The easier way to configure a category/sub-category experience (if using this in a topic) is to have your category, then use the decision utility to branch to the different sub-category options, which will in turn have their own flows. The end result will look more like a tree structure than have the dependency format. 

You may also want to create separate topics depending on the complexity of the topic design.

Hope this helps.

Thanks,

Marcelle