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  • Re: Integrate Azure Bot with Virtual Agent

Victor Chen
Victor Chen ServiceNow Employee
ServiceNow Employee
In response to dcb
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‎02-18-2021 01:41 PM

Hi, unfortunately the Now bot currently can not serve as the 'primary' bot, so it can not serve conversations from Azure bot. More information can be found here: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/administer/virtual-agent/concept/vir...

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