The latest Field Service Management (FSM) enhancements in the Washington D.C. release will better enable organizations to reduce field service costs through increased operational efficiency.
New capabilities include the launch of Now Assist for Field Service Management, and additional capabilities fueled by intelligence, such as parts suggestions for work orders. The release also introduces Field Service Marketplace, an innovative new application designed to transform collaboration with contractors. Additionally launched innovations include the support of linear assets, site maps on mobile for technicians, and better collaboration during an operation with the integration of Microsoft Teams® in Dispatcher Workspace.
Innovations in the Washington D.C. release for FSM:
- Now Assist for Field Service Management
- Field Service Marketplace
- Linear asset support
- Parts suggestions for tasks
- Site Mapping for Field Service Management
- Microsoft Teams® integration for Dispatcher Workspace
