mmcdonnell
ServiceNow Employee

Watch the webinar here - https://your.servicenow.com/itcwebinar

 

Join this webinar to learn how insurers can unlock continuous innovation with ServiceNow's unique combination of AI + data + workflows, reduce costs with a unified platform, and accelerate time-to-market with pre-built insurance workflows and integrations.  
 
Also, hear directly from Max Malloy, Vice President of Digital Experience & Strategy, ProAssurance, on how ProAssurance is using ServiceNow to replace legacy processes, optimize policy servicing and claims, and empower employees.  
 
We'll cover how insurers can drive results with ServiceNow in numerous ways, including:
 
• Deliver faster claims resolution and reduce claims leakage through role-based AI, centralized work and data that facilitate smooth handoffs of complex claims between adjusters, and strategic third-party integrations that enable a true system of action.  
 
• Improve policyholder retention with simplified mid-term servicing and more empathetic support through real-time data, persona-based workspaces, and personalized replies that match policyholder tone and sentiment. 
 
• Strengthen compliance with standardized workflows, real-time dashboards, role-based access controls, and automated alerts for policy breaches or discrepancies.
 
• Accelerate the rate, quote, bind, and issue process with rule-based automation and digital KYC processing.
 
• Live demo highlighting AI for Claims