ServiceNow attains Payment Card Industry certification

[Tom Ormandy]

ServiceNow attains Payment Card Industry certification focused on data and infrastructure security governance

ServiceNow has achieved Payment Card Industry-Data Security Standard (PCI-DSS) certification, a set of security standards designed to facilitate the broad adoption of consistent data security measures globally and ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.

The set of security standards are administered and managed by the Payment Card Industry Security Standards Council, an independent body that was created by the major payment card brands including Visa, MasterCard, American Express, and Discover. While specifically designed to focus on environments with payment card account data, PCI-DSS can also be used to protect against threats and secure other elements in the payment ecosystem.  

As customers increasingly adopt our platform for customer servicing use cases across industries where card data may be required, such as Financial Services, Healthcare, and Retail, becoming PCI certified is noteworthy for multiple reasons, including:

• Helps businesses across a broad spectrum of industries keep their data secure, avoid costly breaches, and protect their employees and customers.
• Enables customers to leverage ServiceNow’s platform capabilities without concern of exposing PCI data outside of their on-premises infrastructure and applications. This is enabled by leveraging Edge Encryption, a ServiceNow solution that can instantly transform credit card data into unreadable cipher-text.
• Demonstrates our hyper-focus on continuously maturing our data and infrastructure security governance as well as meeting the stringent requirements of the credit card payment and processing industry.

Learn more:

 To learn more about how ServiceNow protects the integrity of customer data, please visit our Compliance page.

With any questions regarding our PCI-DSS certification, please reach out to:

• Namit Saksena, Product Management, Financial Services (namit.saksena@servicenow.com)
• Sameer Siraj, Product Management, Healthcare & Life Sciences (sameer.siraj@servicenow.com)