Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Document Intelligence Tasks are going to endless loop and not showing the suggestions

Viswanatha Redd
Tera Contributor

As part of Document Intelligence APO processing, I have submitted the invoices. Sometimes, document task is always in "New" state and Document suggestions are not available even after many hours. How to debug this issue and fix it ?

 

ViswanathaRedd_0-1700672499993.png

 

1 REPLY 1

shivdadhan418
Tera Contributor

I am facing same issue, if some one is available  and knowledgeable about this issue please help.