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Posting date time not populating in the transaction details

Hi All, My requirement is to populate posting date time in the transaction table.Posting date time should be mapped to CPD value.In CPD value comes from Financial transaction table so dot walked from that table to add it in the data resource.(attache...

User205031 by • Tera Contributor
  • 318 Views
  • 1 replies
  • 0 helpfuls

Symitar integration????

We have Jack Henry Symitar and I'm looking to see if ServiceNow has any kind of integration or if any one has done any kind of integration with it. 

Ryan Bader by • Tera Contributor
  • 1369 Views
  • 3 replies
  • 1 helpfuls

Create a new CLO case

Hello all, We’ve successfully installed Financial Services Operations (FSO) on our vendor instance, along with the related applications: ServiceNow® Financial Services Business Lifecycle ServiceNow® Financial Services Client Lifecycle— including the ...

Maria31 by • Tera Contributor
  • 1085 Views
  • 1 replies
  • 1 helpfuls

Task plan templates

I need to apply task plan templates to cases, work orders and work order tasks. how do apply template? related list doesn't automate the process. and where are the tasks (template items) created?

Yasaswii by • Tera Contributor
  • 673 Views
  • 1 replies
  • 0 helpfuls

Fso or itsm

We are just starting our journey and our rep keeps stating that by starting with the fso module we will get all the capabilities of itsm plus other stuff we maybe can grow into.  I've looked all over and I see some over lap (problem mgmt, service req...

BrooksP by • Kilo Contributor
  • 1275 Views
  • 3 replies
  • 0 helpfuls

Fso vs itsm

We are just starting our journey and our rep keeps stating that by starting with the fso module we will get all the capabilities of itsm plus other stuff we maybe can grow into.  I've looked all over and I see some over lap (problem mgmt, service req...

BrooksP by • Kilo Contributor
  • 1166 Views
  • 2 replies
  • 3 helpfuls

Resolved! Question about documentation on FSO forms and remote tables

Hello everyone, I was looking at the documentation for FSO, specially the integration use cases and on the following page: Agent submitting a case (servicenow.com) there is an example of a complain form, where there is one component called Account Se...

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Insurance – Financial Services Operations - Has ANYONE passed?

I have been studying for this exam for MONTHS. I have taken it 3 times, with the highest score being a 57%. I have went through and found every answer to each question in the Nowlearning and product docs and I still can't seem to pass. I was so confi...

Sam Jae by • Tera Contributor
  • 1608 Views
  • 4 replies
  • 0 helpfuls

FSO Implementation Question

Hello, We are in the process of vetting the FSO module as an internal solution.  The proposed implementation strategy was to install FSO on a completely separate instance, almost as a stand-alone.  Has anyone who has previously implemented FSO have i...