FSO related , in workspace i created a fraud case . State is work in progress.. how can i chng state
Hey how to change the state in workspace , I have created the fraud case state is work in progress hw to change it next .
Forum Posts
What is the difference between currency & fx currency type fields in ServiceNow?
What is the difference between currency & fx currency type fields in ServiceNow?
Posting date time not populating in the transaction details
Hi All, My requirement is to populate posting date time in the transaction table.Posting date time should be mapped to CPD value.In CPD value comes from Financial transaction table so dot walked from that table to add it in the data resource.(attache...
How to add specific view For List Edit through pencil icon in workspace
Hi Everyone, I need to add specific view when pencil icon was clicked in the List. Need to force the specific form open at the right side as per below screenshot.Any solutions are much appreciated.
Symitar integration????
We have Jack Henry Symitar and I'm looking to see if ServiceNow has any kind of integration or if any one has done any kind of integration with it.
Create a new CLO case
Hello all, We’ve successfully installed Financial Services Operations (FSO) on our vendor instance, along with the related applications: ServiceNow® Financial Services Business Lifecycle ServiceNow® Financial Services Client Lifecycle— including the ...
Is there any workflow for Bad loan management in FSO banking ?
Is there any workflow for Bad loan management in FSO banking ?
Task plan templates
I need to apply task plan templates to cases, work orders and work order tasks. how do apply template? related list doesn't automate the process. and where are the tasks (template items) created?
Fso or itsm
We are just starting our journey and our rep keeps stating that by starting with the fso module we will get all the capabilities of itsm plus other stuff we maybe can grow into. I've looked all over and I see some over lap (problem mgmt, service req...
Fso vs itsm
We are just starting our journey and our rep keeps stating that by starting with the fso module we will get all the capabilities of itsm plus other stuff we maybe can grow into. I've looked all over and I see some over lap (problem mgmt, service req...
Financial Service Operations (FSO) - Detailed Training ?
What FSO Training is available that is actual configuring and building out FSO to be scalable as more teams are brought into the platform?
Resolved! Question about documentation on FSO forms and remote tables
Hello everyone, I was looking at the documentation for FSO, specially the integration use cases and on the following page: Agent submitting a case (servicenow.com) there is an example of a complain form, where there is one component called Account Se...
Insurance – Financial Services Operations - Has ANYONE passed?
I have been studying for this exam for MONTHS. I have taken it 3 times, with the highest score being a 57%. I have went through and found every answer to each question in the Nowlearning and product docs and I still can't seem to pass. I was so confi...
Claim management for Title Companies
Hello I would like to connect with experienced BPCs / TCs for the Claim Management for Title Companies to talk about best practices. Thanks,Nick
Looking for ServiceNow Opportunities in the Financial Services Sector
I'm a senior technology consultant looking for FT positions at ServiceNow.I have over 25 years of experience advising Banking and Capital Market clients developing business solutions at Fortune 500 firms, especially firms that leverage emerging techn...
