Financial Service Operations licensing and modules
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12-02-2023 04:52 AM - edited 12-02-2023 04:56 AM
Hi,
I would like to know how FSO is licensed and what modules are included. I'm confused on the relationship with CSM, GRC, etc...
Thanks
Mark
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12-02-2023 08:43 AM
Hi @Mark238
that Community cannot answer questions related to pricing and licensing. Therefore, please reach out to your ServiceNow sales rep to discuss that topic more in detail.
Maik
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12-02-2023 08:50 AM
Hi Maik
I don't need pricing just what modules / capabilities are included ans what are the options
Thanks
Mark
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12-02-2023 08:53 AM
Hi @Mark238
then my page https://www.servicenow.com/community/fso-articles/financial-services-operations-fso-knowledge-amp-tr... might help you.
Maik
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12-02-2023 10:55 AM
Hello @Mark238,
ServiceNow Financial Services Operations (FSO) is licensed using a tiered subscription model. The available licensing tiers and included modules are as follows:
Tier 1: FSO Core
- Includes core modules for automating and managing key financial services processes, such as account management, onboarding, and customer service.
Tier 2: FSO Advanced
- Includes all Tier 1 modules, plus additional modules for risk management, regulatory compliance, and fraud prevention.
Tier 3: FSO Enterprise
- Includes all Tier 2 modules, plus additional modules for data analytics, artificial intelligence, and machine learning.
In addition to the tiered licensing options, ServiceNow also offers add-on modules for specific financial services use cases, such as insurance, wealth management, and lending.
To determine the most appropriate licensing tier for your organization, you should consider the specific needs of your business and the modules that are required to support your operations. You can also consult with a ServiceNow sales representative to get personalized recommendations.
Here are the URLs I referred to:
- ServiceNow Financial Services Operations (FSO): https://www.servicenow.com/solutions/industry/financial-services.html
- Financial Services Operations Core release notes - Product Documentation | ServiceNow: https://docs.servicenow.com/bundle/vancouver-financial-services-operations/page/product/fso-common/c...
- Financial Services Operations (FSO) Demo: https://www.servicenow.com/lpdem/demonow-financial-services.html
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-Prasad 🙂
