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Task plan templates

Yasaswii
Mega Contributor

2 weeks ago

I need to apply task plan templates to cases, work orders and work order tasks. how do apply template? related list doesn't automate the process. and where are the tasks (template items) created?
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3lkholy
ServiceNow Employee
ServiceNow Employee

yesterday

Hi Yasawii, sounds like you're looking for information on how to leverage task plan templates. If that's the case, I'd start with Task Plan Templates in docs

 

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