Star rating survey

[Rocco K_hling]

Hello,

I want to give a 5-star rating on a poll, the same way knowledge articles are rated. When starting the survey, the 5 stars are not filled. The higher the rating, the more filled-in stars are displayed.
Example: a click on the middle (3rd) star means 3 stars.

As a result, three filled stars are automatically displayed.

Apparently I can't do this in the survey designer. I can set up 5 stars as the image scale, but then I can only mark one star in the preview.

 

Does anyone here have an idea?

Thanks.

[Hemant Goldar · Accepted solution]

Hi @Rocco K_hling ,

Did you tried using templates in Survey designer??
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/survey-administration/t...

I have used the OOTB templates 

1) Satisfactory.  2) Smiley Face

Here is preview 

Also there is option to create your own template.

Hope this helps !

Regards,

Hemant 

**Please mark my answer correct or helpful based on the impact**

[Ishika Agrawal]

Plz provide me the link for downloading the smiley faces for free. Or may be plz attach the images on the comment.

[Rocco K_hling]

Hello Hemant, Thanks for the tip and the link to https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/survey-administration/t...

So I was able to create my own template.

It was a big step in the right direction.

Greetings, Rocco

[Vishu]

Hi @Rocco K_hling ,

Could you please provide the steps on how to create 5 star rating survey template which takes input like in the same way as knowledge articles do ?

Thanks