Hi there,
Hope you are doing well..!
The following article is intended to help people to set values within a Multi Row Variable Set (MRVS) based on value(s) set on a variable on the catalog item.
Let's get started, here we will be using g_service...
Hi @Community Alums,To search for knowledge on the VA topic OOTB we have below topic block available
Please follow the articles
1. Contextual Search - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827162
2. AI search - http...
Hi @yuchen zhang ,The following reasons might cause the error.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994307
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1445779
https://support.servicenow.c...
@Tejasr1 Navigate to Virtual Agent Designer > Open the custom Greeting topic > Check in the properties Section, if the Type --> Setup Topic and published.
Hi @Tejasr1,
Could you try clicking on the magnifying glass beside the Personalized Greeting topic? post that Set the custom greeting topic Greeting topic.
I hope this helps!
Regards,
Hemant
Hi @Community Alums ,
Greeting!Please go to topic >AI SearchFollow the screenshot.
Remove the option "I need more help.."
I hope this helps!
Regards,
Hemant
