Star rating survey

[Rocco K_hling]

Hello,

I want to give a 5-star rating on a poll, the same way knowledge articles are rated. When starting the survey, the 5 stars are not filled. The higher the rating, the more filled-in stars are displayed.
Example: a click on the middle (3rd) star means 3 stars.

As a result, three filled stars are automatically displayed.

Apparently I can't do this in the survey designer. I can set up 5 stars as the image scale, but then I can only mark one star in the preview.

 

Does anyone here have an idea?

Thanks.

[Stephan11]

I am afraid you are on your own on this 😞  my apologies. Depending on your company size, please consider that a user would not remember the incident on the begining of the month if you send the survey 20+ days later . I cant even remember my last weeks breakfast......

S

[Thej1]

It is not based upon any trigger condition of incident. The customer wants to send a satisafatory survey for all his active users per once in a months.

For this we have a created a new record in survey recipients list, where we define the users in script based on our requirement.

currently stuck with that schedule period field and going through documentation. 

[meera5]

Hi Rocco,

Could you please provide the solution link for your question. I have to apply the same solution

Regards,

meera.

[Stephan11]

to my understanding this is not possible in SNOW - I had to go via single stars

[Stephan11]

I am looking bascially for the same approach - but nothing to be found so far 😞 - users tend to misread the rating a lot for my "happy / sad face " implemention and give us a lot of a bad rating unintentional.