June 2021 Store Release Summary

[Shannon Long]

Hello GRC Community! We had a successful release this past month. Here is what you should look out for in the store.

1. SIG Questionnaire Integration (VRM)

The ServiceNow GRC: SIG Questionnaire Integration application provides integration of the Santa Fe Group's Standardized Information Gathering (SIG) questionnaire with the Vendor Risk Management application.  The vendor contact can upload the pre-filled SIG spreadsheet or take a form-based questionnaire that gets imported to the instance through this integration. The supported SIG questionnaires are available in the GRC: SIG Questionnaire application on the store. 

• SIG Lite 2021 Questionnaire
• SIG Core 2021 Questionnaire
• SIG Full 2021 Questionnaire

System Dependencies:

• GRC: Vendor Risk Management

System Compatibility:

• Quebec
• Paris
• Orlando

Review the updated integration on the store here.

2. Crisis Management Integration with Everbridge (BCM)

Create and send emergency communications to employees and stakeholders via multiple communication channels. Emergency communications are a key part of crisis management that enables organizations to provide guidance and maintain transparency during crisis events. This capability enables communication before, during, and after crisis events via integration with 'EverBridge'.

Key features:

• Create and maintain contact information for emergency communication
• Send emergency notifications via multiple channels
• Track responses for the sent notifications in the context of crisis events
• Easy to set up, configurable, and robust integration with error handling mechanisms

System Dependencies:

• GRC: Crisis Management
• Procuring an Everbridge license is a pre-requisite for using this application

System Compatibility:

• Quebec

Review the updated integration on the store here.