Get a quick overview of the latest ServiceNow Risk capabilities for Q3 26 (Brazil), including ServiceNow Otto (formerly called Now Assist). You will see a summary of new Risk and compliance features with demos PLUS links to our library of past relea...
ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges has never been more important. We'd like to invite our Servi...
Missed the What's New webinars about Risk capabilities in Australia? You can learn about the Australia updates for IRM, Smart Assessment Engine, AI Control Tower, and Third-Party Risk Mgmt. on your own schedule. You can access them using the links ...
To learn more about setting up and navigating classic and advanced risk assessments in IRM Risk Management, including the different types of assessments, visit our IRM Risk Management Speed Learning Series on YouTube. The PPT for the hands-on video t...
Cyber crime reaches your bank's balance sheet, customers, regulators, and reputation. I treat it as a business risk that belongs in the boardroom, because handing it to IT doesn't answer what your bank could lose. As AI enters payment approval proc...
Most teams learn Policy and Compliance Management (P&C) by navigating the user interface. This session takes a more durable approach: start with the data model so the rest of the platform makes sense. You'll learn how three architectural layers separ...
This blog’s for you if your organization owns ServiceNow IRM Foundation or IRM Standard. (Note: IRM Foundation is the entry-level licensing we introduced in April 2026. IRM Standard is its precedessor program that is now being phased out.) IRM Pack...
Risk identification in ServiceNow Risk Management is the process of systematically capturing potential risks related to business entities. In this article, learn how to use the risk identification agent to ensure that risks are identified early, reco...
Effective control management begins by defining which assets, systems, departments, and processes are subject to compliance obligations—and connecting those obligations to testable controls in ServiceNow. Every organization already has a compliance u...
If you're running Risk Management and considering the move to Advanced Risk, the switch itself is a single system property — but what it does behind that switch is significant and cannot be reversed. This post walks through exactly what changes, what...
Losses from internet crime reported to the FBI reached $20.9 billion in 2025. More than 22,000 of those complaints involved AI. Criminals picked up AI first. Many banks are still writing their AI governance policy. That gap is where cyber crime and...
Privacy Management is the ServiceNow product you use to run the operational side of your privacy program on the ServiceNow AI Platform: your record of processing activities (RoPA), privacy assessments, personal data rights requests, privacy cases, an...
The Brazil (Q3 2026) Governance, Risk, and Compliance release addresses a common theme in GRC work: the manual effort required to assemble information before any action can be taken, whether it’s reading fragmented alerts, searching control libraries...
Customizing the Risk Suggestion AI Agent You may want to tailor the Risk Suggestion AI Agent to match your organization's messaging style, risk assessment process, or evaluation criteria. This guide covers the core customizations that most organizati...
Underneath every Risk product sits a range of ServiceNow Platform features that can help you improve the impact of your organization’s Risk program. Need help sorting through which ones could have a real impact on your Risk program? Then read on....
This is a developing series, and we'll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you'd like to see. Welcome to the Speed Learning Series for Policy and Compliance Ma...
Get a quick overview of the latest ServiceNow Risk capabilities for Q3 26 (Brazil), including ServiceNow Otto (formerly called Now Assist). You will see a summary of new Risk and compliance features with demos PLUS links to our library of past relea...
ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges has never been more important. We'd like to invite our Servi...
If you've been using Smart Assessment to respond to assessments, you've probably run into two friction points: a filter that only ever showed "Unanswered questions," and large sections that required manual paging to get through. We've addressed both,...
This is one in a series of articles exploring how capabilities on the ServiceNow AI Platform can improve the effectiveness of your risk program. (More articles on platform capabilities for Risk products: AI summarization, AI Data Explorer, Workflo...
Overview You can use exercises to ensure your organization’s teams are prepared for a disruption. Exercises help teams identify gaps in recovery strategies and plans and trigger suggestions for corrective actions. With continuous testing, continuity...
Every Chief Risk Officer, Risk Committee, and GRC Leader faces the same fundamental challenge: translating technical telemetry into quantified business exposure so leadership can manage risk proactively rather than reactively. When Integrated Risk ...
What is IRM’s CRI Profile Accelerator? The Cyber Risk Institute or CRI, a group of 50+ financial institutions and regulators, created an industry-standard approach for cyber risk management. The framework includes: a Profile Core based on NIST CSF 2....
Mary Hain
LisaLatour
Sarah Wood
Steph Morillo
