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on 11-13-2019 11:09 AM
If you are a Vendor Manager, Risk Manager, member of a Vendor Risk Team or a Vendor to a business using ServiceNow's Vendor Risk Management application, this is an essential tutorial for you.
In 5 minutes, Jorge Garcia, Technical Product Manager explains how to use this essential tool, the time it saves and the efficiencies it offers.
Video content:
00:01 Introduction,
2:38 Refreshers: the VRM tutorials series, the six pillars of VRM,
3:05 Demo - Introduction to the tool. Vendors, Assessments
3:40 First page - List of Assessments past, current and new. Primary Vendor contact, questionnaires and document requests, objects, assigned-to,
4:42 Assigned-to a questionnaire, follow-ups, notes, comments, communication between Client and Vendor, answer, upload attachments, categories, submit, review, issues and tasks, open and closed issues, assign issues, close an issue, same for tasks,
6:07 Manage the Vendor team, add, edit, delete a member,
6:53 What you should do right now: share this tutorial with your team and your vendors,
7:32 Reminders.
Download the PDF slides:


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Here is the current list of "get started" tutorials for new customers:
For Policy, Compliance and Risk:
- Prepare to implement Policy, Compliance and Risk
- Implement Policy, Compliance and Risk
- Find the right partner for your implementation
- What training is right for you?
- Profiles (Entities) for Governance, Risk and Compliance: why you need them and how to set them up.
- UCF - Why and how.
- Entities (fka Profiles) in a few words: All places, people and things that...
- Controls: Attestations, Indicators and Control Tests.
- IT compliance.
- Become a GRC athlete.
- GRC implementation checklist.
For Vendor Risk Management:
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Hi,
The e learning link for VRM is no longer accessible, can you please help with the new link?
Regards
Vilas Shahare


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Hi
thank you for letting me know. Where exactly is that broken link?
In any case, here is a link to a new version of that course:
Cheers,
EF
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Hi Eric,
Thank you the link is broken in pdf (vendor portal demo)attachment.
Cheers
VS