Watch the latest Risk demos for the Q4 25 store release

[Mary Hain]

Grab a few minutes to get a firsthand look at demos of the latest from ServiceNow Risk capabilities, including Now Assist (#GenAI) and Agentic AI capabilities that dramatically change the effectiveness of your any risk team. Bookmark this page as more demos will arrive soon.

• IRM Risk identification Agent: Part of the Risk Management app, this new agent suggests risks for an entity based on its context, internal risk library, external knowledge by AI agent. It uses a conversational experience with users to automatically pull relevant context, identify key risk domains, and produce insights from internal libraries and external sources. This ensures consistent, comprehensive, and up-to-date risk coverage across entities while reducing manual effort and duplication.  Demo   What's New webinar replay

• IRM Issue Submission Agent.  The new agentic AI capability called Issue Submission Agent. enables employees to create GRC issues in the employee portal. AI agents then analyze the submitted details and compile an issue record for GRC review and action.  Demo  What's New webinar replay

• IRM Policy and Compliance - Control Objective Change Management Agent: AI suggests control objectives to be updated when a citation changes, then enables users to update them in the agent and eliminates the need to manually review, track, and reconcile citation changes.  In addition, the demo will cover how controls can be associated directly to citations without requiring control objectives.  Demo   What's New webinar replay

• IRM: Regulatory Change Mgmt.: Regulatory Alerts Analysis using Agentic AI (only). This agentic AI-enabled capability helps reduce the manual effort required to fully understand regulatory change alerts. It automatically provides AI-driven insights for regulatory alerts, from content external content. Enriched summaries highlight key insights for quick context setting on the impact of an alert on a regulatory program. Demo  What's New webinar replay

• IRM: Regulatory Change Mgmt. - See demos of how AI can boost compliance accuracy, save time, and improve response speed to regulatory changes using these new AI features.  Demo   What's New webinar replay 
  • Agentic AI – Regulatory alerts analysis: AI scans citation changes to determine the relevance and effect on the linked control objective, extracting key insights for quick context setting
  • Agentic AI – AI-enabled Regulatory Change: AI recommends policies to map regulatory alerts to streamline operationalization
  • Regulatory Mapping with AI (Policy Recommendation) AI-driven insights are derived from regulatory content alerts from external content

• IRM: Model Risk Management: This long-awaited feature proactively identifies, assess, validates, and addresses risks in quantitative models (like credit scoring, pricing, or financial forecasting algorithms) throughout their lifecycles. The centralized framework brings consistent model oversight to improve quality, accelerate remediation, and strengthen regulatory confidence. Demo 
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• Third-Party Risk Mgmt. AI Smart Document Voice Assist: Catch the demo of these two new ServiceNow Third-Party Risk Management (TPRM) agentic AI capabilities: Conversational experience to generate document summaries, insights, etc. and voice commands that turn document review and analysis into an immersive experience.  Demo  What's New webinar replay

LEARN MORE

Register for the Risk What’s New webinars in December or watch the recordings. Risk product managers will take deep dives into the Q4 25 features introduced in IRM, Business Continuity Management (BCM), Now Assist, Third-Party Risk Management (TPRM), and Privacy Management.  Discussion, demos, Q&A, and more.

[Sebastien Fix]

@Mary Hain  Hi, the YT video for IRM: Regulatory Change Mgmt.:  Action Plan Generator for Regulatory Change using Agentic AI is set to private, so it cannot be viewed.