GRC blog

Featured 2026 Risk Events

Getting started with your ServiceNow Risk products

You have purchased ServiceNow Risk products. Where do you start? You've come to the right place. We’ve organized specific resources to help you start your Risk product adoption journey, the first step...

ServiceNow AI Gateway: Securing the Next Phase of Enterprise AI

Enterprise AI Agents are maturing. AI Agents are no longer confined to a single application or platform. They are discovering tools, invoking MCP servers, and executing actions across environments. Th...

Casual Guide to ServiceNow AI Terminology for GRC (Risk)

Below is a non-exhaustive list of popular AI terms relevant to GRC/Risk and AI in general. You can add any missing terms and definitions in the comments. Agent: Autonomous entity with agency and decis...

2026 Risk Events

Q4 Store Release Highlights for Risk and Resilience

Welcome to the Q4 Store Release for ServiceNow Risk and Resilience! This release brings a wave of innovation across risk, resilience, privacy, ESG, and AI governance, empowering organizations to manag...

Third-Party Risk Management (TPRM) Smart Assessment Engine (SAE) Migration Tips

Migrating to the Smart Assessment Engine (SAE) in Third-Party Risk Management (TPRM) is an important step toward modernizing your assessment workflows. This guide walks you through who can perform the...

New Course Launch - AI Control Tower (AICT) Implementation Bootcamp

The AI Control Tower (AICT) Implementation Bootcamp On Demand course is designed to help implementers learn how to create, manage, and track all AI systems using AICT. AICT overview:Based on ServiceNo...

🔐 Help Shape the Future of Security Operations & Risk Management with ServiceNow!

We’re excited to invite you to participate in an exclusive ServiceNow Product Lab Research Program focused on Security Operations and Risk Management. As a Service Owner, your insights are invaluable....

Change Management Lessons from the Field: Real ServiceNow Risk Implementations

Who is this for If you're preparing to roll out a ServiceNow Risk module, scale your program, or want to reinforce adoption this blog is for you. These lessons in organizational change management are ...

A quick overview of the Zurich release for Risk.

The Zurich Release is Here! We're thrilled to share this news with you – the Zurich release of the ServiceNow® AI platform is now live! This release is packed with amazing advancements in AI managemen...

ServiceNow AI Control Tower in the Zurich Release - Mastering AI governance

For updated release information, scroll to the end of the article. Built on the foundation of the ServiceNow® AI Platform, the AI Control Tower (AICT) establishes central oversight across enterprise t...

New Course Launch—GRC: Privacy Management (PM) Essentials Is Now Live!

The GRC: Privacy Management (PM) Essentials course is designed to help implementers and process users confidently manage personal data and privacy policies for customers and employees. Whether you're ...

ESGM - Quick Start Guides: ESG Content Accelerator - Emission Factors & Metric Data Import

The Emission Factor Setup guide gives a practical, how-to resource for ESG professionals and system administrators. It will walk users through: Importing Emission Factors (EFs) – Leveraging ServiceNow...

Why a CSDM matters if you work in risk and compliance

We’ve seen a lively discussion lately in our Community forums now that ServiceNow CSDM 5.0 is now available. As a risk or compliance professional, why should I care? One simple answer: Common Service ...

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Featured 2026 Risk Events