In this article, I want to discuss HOW to operationalise DORA requirements by leveraging as much as possible the out-of-the-box capabilities of the ServiceNow platform. Each section below is aligned w...
If you're considering a transformation from Riskonnect to ServiceNow, you should be aware of a few key challenges and perils during the transformation. First off, the IRM product was previously under ...
For updated AI Control Tower release information, scroll to the end of this article. Managing AI effectively is one of the biggest challenges faced by business. Today ServiceNow announced the ServiceN...
Before we head out to Las Vegas next week for our annual Knowledge event, we wanted to give you a look at what you may see if you visit the Risk demo stations, watch a keynote, stop by a roadmap sessi...
The Knowledge Conference is almost here! Are you going to pre-con? This is one of the best kept secrets out there. We have switched it up this year and it is a one-day event on Monday. And you get to ...
ARTICLE UPDATED JAN. 2026. As of December 2025, ServiceNow has launched a unified destination site for all ServiceNow implementation and delivery guidance for ServiceNow customers and partners—Best Pr...
What's the Buzz About Composite Entities?In many scenarios, a linear dimension does the trick for scoping controls. Take, for instance, a control affecting a business application:Admin access from out...
Gen AI Is Now Assist only accessible in the Workspace? Now Assist is offered through both the Workspace and classic interface. Can individual clients disable some or all of the Now Assist features? Cu...
Read the FAQ. Watch the demos. A new year brings some significant enhancements across our Risk/GRC and ESG portfolios. Below are some of the highlights from this release: AI Agents for Integrated Risk...
A new Environmental, Social, and Governance Management (ESGM) Implementation course is now being offered on Now Learning. Who should attend This course is designed for implementers, administrators, an...
The ServiceNow Knowledge 25 conference is coming up soon! (2/11/25 - updated this with a valid link to the K25 site - geez...) This year the pre-conference activities will be different. New exciting c...
With the official release of the Yokohama just around the corner, we wanted to share with you some highlights of new capabilities being introduced in the Risk product portfolio. Most of them come from...
Using Now Assist to streamline issue summarization in IRM Featured resource: Modifying Prompts for OOTB Shipped Gen AI Skills (see download below) In IRM, an issue consists of vast amounts of informat...
The Q1 Store release for Yokohama is now available, and with it we have introduced several major (and some minor) enhancements to help enrich your use of our Risk/GRC/ESG products. Below are three hig...
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Third-Party Risk Management (TPRM) Smart Assessmen...
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ESGM - Quick Start Guides: ESG Content Accelerator...
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FAQ: What's new with Risk products in Yokohama
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Knowledge25 - Registration is open - and check out...
