The AI Control Tower (AICT) Implementation Bootcamp On Demand course is designed to help implementers learn how to create, manage, and track all AI systems using AICT. AICT overview:Based on ServiceNo...
We’re excited to invite you to participate in an exclusive ServiceNow Product Lab Research Program focused on Security Operations and Risk Management. As a Service Owner, your insights are invaluable....
Who this is for If you're preparing to roll out a ServiceNow Risk module, scale your program, or want to reinforce adoption, this blog is for you. These lessons in organizational change management are...
The Zurich Release is Here! We're thrilled to share this news with you – the Zurich release of the ServiceNow® AI platform is now live! This release is packed with amazing advancements in AI managemen...
For updated release information, scroll to the end of the article. Built on the foundation of the ServiceNow® AI Platform, the AI Control Tower (AICT) establishes central oversight across enterprise t...
The GRC: Privacy Management (PM) Essentials course is designed to help implementers and process users confidently manage personal data and privacy policies for customers and employees. Whether you're ...
The Emission Factor Setup guide gives a practical, how-to resource for ESG professionals and system administrators. It will walk users through: Importing Emission Factors (EFs) – Leveraging ServiceNow...
We’ve seen a lively discussion lately in our Community forums now that ServiceNow CSDM 5.0 is now available. As a risk or compliance professional, why should I care? One simple answer: Common Service ...
In this article, I want to discuss HOW to operationalise DORA requirements by leveraging as much as possible the out-of-the-box capabilities of the ServiceNow platform. Each section below is aligned w...
If you're considering a transformation from Riskonnect to ServiceNow, you should be aware of a few key challenges and perils during the transformation. First off, the IRM product was previously under ...
For updated AI Control Tower release information, scroll to the end of this article. Managing AI effectively is one of the biggest challenges faced by business. Today ServiceNow announced the ServiceN...
Before we head out to Las Vegas next week for our annual Knowledge event, we wanted to give you a look at what you may see if you visit the Risk demo stations, watch a keynote, stop by a roadmap sessi...
The Knowledge Conference is almost here! Are you going to pre-con? This is one of the best kept secrets out there. We have switched it up this year and it is a one-day event on Monday. And you get to ...
ARTICLE UPDATED JAN. 2026. As of December 2025, ServiceNow has launched a unified destination site for all ServiceNow implementation and delivery guidance for ServiceNow customers and partners—Best Pr...
on:
GRC/IRM Training – What is Available? What should ...
on:
Managing control objective changes with the new IR...
on:
Third-Party Risk Management (TPRM) Smart Assessmen...
on:
ESGM - Quick Start Guides: ESG Content Accelerator...
