What is Now Create? How can it help me?

Now Create is THE place when it comes to implementation and delivery guidance for ServiceNow customers and partners. Now Create offers step-by-step delivery guidance based on real-world experiences an...

Exploring Xanadu's 'Composite Entities' Feature

What's the Buzz About Composite Entities?In many scenarios, a linear dimension does the trick for scoping controls. Take, for instance, a control affecting a business application:Admin access from out...

FAQ: What's new with Risk products in Yokohama

Gen AI Is Now Assist only accessible in the Workspace? Now Assist is offered through both the Workspace and classic interface. Can individual clients disable some or all of the Now Assist features? Cu...

Yokohama Release: Read all about the new and exciting innovations released for GRC/Risk and ESG!

Read the FAQ. Watch the demos. A new year brings some significant enhancements across our Risk/GRC and ESG portfolios. Below are some of the highlights from this release: AI Agents for Integrated Risk...

New ESGM Implementation course now available in Now Learning

A new Environmental, Social, and Governance Management (ESGM) Implementation course is now being offered on Now Learning. Who should attend This course is designed for implementers, administrators, an...

Knowledge25 - Registration is open - and check out pre-con!

The ServiceNow Knowledge 25 conference is coming up soon! (2/11/25 - updated this with a valid link to the K25 site - geez...) This year the pre-conference activities will be different. New exciting c...

See demos of the new Yokohama capabilities in Risk, featuring Now Assist in IRM

With the official release of the Yokohama just around the corner, we wanted to share with you some highlights of new capabilities being introduced in the Risk product portfolio. Most of them come from...

Now Assist in Integrated Risk Management (IRM): Modifying Prompts for OOTB Shipped Gen AI Skills

Using Now Assist to streamline issue summarization in IRM Featured resource: Modifying Prompts for OOTB Shipped Gen AI Skills (see download below) In IRM, an issue consists of vast amounts of informat...

Q1 Store release for Yokohama is now available!

The Q1 Store release for Yokohama is now available, and with it we have introduced several major (and some minor) enhancements to help enrich your use of our Risk/GRC/ESG products. Below are three hig...

Download your Welcome to ServiceNow onboarding kit

If you are new to the ServiceNow risk product portfolio or are implementing a risk product that is new to you, you are in the right place. We have a Welcome Guide for Risk and ESG Customers **BELOW** ...

2025 Risk & ESG Events

2025 Risk & ESG Events Integrated Risk Management (IRM) | Third-party Risk Management (TPRM) | Business Continuity Management (BCM) | Privacy Management | ESG Management (ESGM) October Oct 28 AI Contr...

[Recording]: Smart Assessment Engine webinar

Product Success: Workshops and Now Create resources to get you jumpstarted with GRC & ESG

The Risk & ESG Product Success team is a valuable resource for any ServiceNow's Risk or ESG customer. We are passionate about maximizing the value our customers achieve when adopting ServiceNow’s inte...

What you need to know about ESG Management, metrics, and entities.

Check out this new webinar, which offers a comprehensive exploration of what metrics and entities are and how they interact. Beyond just theory, I share practical knowledge and real-world experiences ...