Nothing compares to the impact of an instructor-led ServiceNow course.
We go beyond the on-demand curriculum — bringing concepts to life
through real-time discussion, practical insights, and the quest...
Nothing compares to the impact of an instructor-led ServiceNow course.
We go beyond the on-demand curriculum — bringing concepts to life
through real-time discussion, practical insights, and the quest...
Before the Australia (Q1 2026) release, a cascade changes business rule
applied edits to control objectives immediately on live
records—including in-flight control attestations. Any compliance user
co...
2026 Risk Events Integrated Risk Management (IRM) | Third-party Risk
Management (TPRM) | Business Continuity Management (BCM) | Privacy
Management | AI Control Tower | Operational Sustainability Manag...
Who this is for If you're preparing to roll out a ServiceNow Risk
module, scale your program, or want to reinforce adoption, this blog is
for you. These lessons in organizational change management are...
In this article, I want to discuss HOW to operationalise DORA
requirements by leveraging as much as possible the out-of-the-box
capabilities of the ServiceNow platform. Each section below is aligned
w...
Gen AI Is Now Assist only accessible in the Workspace? Now Assist is
offered through both the Workspace and classic interface. Can individual
clients disable some or all of the Now Assist features? Cu...
If you are new to the ServiceNow risk product portfolio or are
implementing a risk product that is new to you, you are in the right
place. We have a Welcome Guide for Risk and ESG Customers **BELOW** ...
Searching for information on past platform releases? We’ve collected
information to help you get up to speed on release highlights and learn
about the upgrading process. For more information on older ...
I updated this post for a different class - the one on Sept 7-9 got
canceled due to low enrollment Need more info on ServiceNow's GRC/IRM
Risk and Compliance suite? This is a GREAT 3-day course that...
Can you proactively identify, monitor, and mitigate your supply chain
risk, including vendors of vendors? Find out how this ServiceNow risk
manager assesses vendor risks to avoid any unexpected surpri...
One of the most important steps in building an effective privacy and
data protection practice is having a risk and security strategy built
around privacy and security by design. And for that you must ...
ServiceNow's Governance, Risk, and Compliance (GRC) provides detection
and assessment of risks in real time, streamlines and operationalizes
compliance controls and accelerates the time to mitigate ri...
There is a feature in GRC that some customers view as a feature and some
view as a challenge. I would like to see the product team make a system
property to allow a customer to chose what they want to...
For ServiceNow Knowledge 21 annual event, I was invited to do a
presentation on Compliance. The requirement was to do a live "TedTalk"
style presentation… no slides… and no pre-recorded session. The v...