Mary Hain
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12-05-2024
12:59 PM
The Risk Product Success team is a valuable resource for any ServiceNow's Risk customer. We are passionate about helping our customers maximize the value they achieve when adopting ServiceNow’s integrated risk solutions.
Hosting Risk workshops on the topics that matter most to you is one of our core initiatives. Below is a library of workshops to help you jumpstart your implementation journey.
We invite you to check out our on-demand workshops below. Our content is up to date, despite the recording date. We also list some popular Now Create resources. We welcome feedback, so please ask questions or add comments below.
Library of on-demand workshops
2024
Feature Release: Smart Assessment Engine [IRM]
Back to Basics: Control Lifecycle - OOTB workflow for control management and monitoring
Back to Basics: Issue Management Lifecycle
How-to: Third-party Risk Management
How-to: Business Continuity & Operational Resilience
How-to: Risk Assessments Lifecycle
2023
Back to Basics: Indicators: In-depth basic use of indicators with details of common use cases
Indicators vs Metrics: Understanding Metrics in IRM
Policy Authoring and Redlining: How to use O365 Integration for policy creation and management
Policy Acknowledgment and Exception: How to gain value from OOTB workflows
Best Practices Delivery Guidance
Our Best Practices portal offers step-by-step delivery guidance based on real-world experiences and proven leading practices. The resources are based on the expertise resulting from thousands of successful implementations.
Additional Resources
Other resources that may answer questions you encounter on your ServiceNow adoption journey.
Essential Checklist for Getting Started with ESG Management
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