Add Plans UI Action Default Filter

blairedanny · ‎02-03-2023

I am looking to edit the Default filter conditions for the "Add Plans" UI Action found on the "Impacts" Related List of Exercises. It currently defaults to only show Approved Plans. I have not been able to find this UI Action anywhere within the system (sys_declarative_action_assignment and sys_ui_action both come up empty). Yes, I can edit the filter manually within the modal, however at my company the Filter is actually hidden (screenshots are from my PDI) so this is not possible, we would like to set the default filter so that people can select a plan in any State.

Help is greatly appreciated as I've been wracking my brain for days now!

blairedanny · ‎02-08-2023

I did end up opening a case with ServiceNow Support and was given the following "resolution":

Analysis:
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-At this time, the following UI Action is apart of component in the workspace that is not accessible to be customized.

So looks like it's not possible and we'll have to ask for an enhancement if we want to do this in the Workspace.

View solution in original post

Divakar Reddy · 3 weeks ago

Hi @Yuvraj Sharma ,

Using Extension point, it will apply as a default filter and will not show up in the modal pop up.

how can we provide an option to change the applied filter in workspace?