Approve/Reject UI actions are not visible on the Compliance workspace.

RefiloeMohapi
Tera Contributor

3 weeks ago

I'm currently working on the IRM implementation; one requirement is to show the approve/reject buttons in the Compliance Workspace for easy stakeholder access. I found a few resolutions, which include this one from KB Articles https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2982658 but it is not working. Can anyone assist?

 

I need those buttons to show next to the UI Action buttons I have circled on the image below.

RefiloeMohapi_0-1792488151673.png

 

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NagaChandaE
Mega Sage

3 weeks ago

Hi @RefiloeMohapi ,

The Support article is not working for me as well.

we need to add the Approve & Reject button in this Ux Form actions layout.

NagaChandaE_0-1792643403310.png


Try to build these buttons in native ui or in workspace.

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