Can we apply formula scoring logic at SAE template?

ujjwalababa
Tera Contributor

Hello Everyone,

I have recently started exploring about Smart Assessment Engine. I would like to know is it possible to apply formula based scoring logic at SAE template?

Any suggestions welcome here,

Thank you.

2 REPLIES 2

Shimoli Gandhi
ServiceNow Employee

Hey! Check out this product docs on scoring in SAE and Speed Learnings for SAE which can help you find more resources. We’re currently adding more content focused on adopting SAE within risk use cases and workflows. Might be useful to bookmark it so you can stay current on updates. 

21121A3359
Tera Expert

Hai @ujjwalababa 

Yes, formula-based scoring logic can be implemented in Smart Assessment Engine (SAE), but it depends on how complex your scoring requirements are.

Out of the box, SAE mainly supports:

  • Weighted scoring

  • Choice-based scoring

  • Aggregated score calculation

For more advanced formula-based logic (for example conditional calculations, dynamic weighting, or mathematical formulas across multiple answers), you would typically need to extend the behavior using:

  • Script Includes

  • Business Rules

  • Flow Designer

  • Assessment result post-processing scripts

A common approach is:

  1. Capture individual question scores

  2. Store/intermediate-process the responses

  3. Apply custom formula logic through server-side scripting

  4. Update the final assessment/result record with the computed score

You can also explore:

  • Assessment Metric tables

  • Result calculation logic

  • Triggering recalculation after assessment completion

If your requirement is simple arithmetic or weighted formulas, it may be achievable with configuration alone. But for dynamic or conditional formulas, scripting is usually required.

If you can share an example scoring formula, the community may be able to suggest a more specific implementation approach.

If this helps, please mark it as Helpful.