Control attestation not created

sscn0617
Mega Contributor

I created a Control Attestation Template using Smart Assessments. Initially, I was able to create attestations without any issues. However, after accidentally physically deleting the Control Attestation Template, attestations with the newly created Control Attestation Template are no longer created, even though the status changes to Attest.

 

We understand that the Smart Assessment template should not have been deleted, but could you please advise on how to resolve this issue?

7 REPLIES 7

@Simon Hendery ,

 

Hello sir, is it not allowed to google something or brush up on knowledge that someone doesn’t know? at least I am being honest that I have no idea even though I worked on GRC for a client instead of pretending I know everything 👍😉

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Technical Consultant - ServiceNow Class of Legends 2025

If you have no idea, don't post. 

This is a forum for experts to answer questions. It's not a platform for people to post guesses because they're obsessed with working their way up the leaderboard. 

Thank you for replying.

but the article might be about classic attestation. My problem is about smart assessment. In addition,I recovered template records, but it didn’t work