Control Attestation Scoring through Smart Assessment

NirmalyaB
Tera Contributor

I have enabled Scoring on the Smart Assessment targetted to Controls. However, I am unable to see the aggregated scores on any attribute be it on the Control Attestation record or on the Controls record. Any insights into this would be great!

9 REPLIES 9

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

I'm not 100% sure on this - but I don't think socring is currently available on the Smart Assessment engine. I know they are adding that and I THINK it will be available in the May release, but I'm not 100% sure.  @Mary Hain - could you get someone from the BU to validate?

Hi Jan, thank you for replying, however scoring is indeed available from Xanadu. Kindly see the attached screenshot.

 

However after configuring the Assessment for Smart Assessment and defining all logics at section and assigning weights at question level, I am unable to identify which attribute on the system is actually storing the computed calculation post completion of the assessment. 

 

NirmalyaB_0-1744736423412.png

NirmalyaB_1-1744736473228.png

 

 

I am running across the same thing

 

Vamsi Krishna K
Tera Contributor

Hi Nirmalaya,

Once Assessment is completed by Assessor, the scores will be calculated by ServiceNow based on the weights you have setup for questions when building the template.

This score will be stored in "Metric Instance(sn_smart_scoring_metric_instance)" table which can be leveraged by your flow to populate in required tables.

 

Please find below screenshot

VamsiKrishnaK_0-1752840622685.jpeg

 

Mark it helpful if it solved your query.

 

Thanks,

Vamsi