Control Attestation Scoring through Smart Assessment
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‎04-11-2025 09:40 AM
I have enabled Scoring on the Smart Assessment targetted to Controls. However, I am unable to see the aggregated scores on any attribute be it on the Control Attestation record or on the Controls record. Any insights into this would be great!
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Integrated Risk Management (IRM)

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‎04-15-2025 05:15 AM
I'm not 100% sure on this - but I don't think socring is currently available on the Smart Assessment engine. I know they are adding that and I THINK it will be available in the May release, but I'm not 100% sure. @Mary Hain - could you get someone from the BU to validate?
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‎04-15-2025 10:03 AM
Hi Jan, thank you for replying, however scoring is indeed available from Xanadu. Kindly see the attached screenshot.
However after configuring the Assessment for Smart Assessment and defining all logics at section and assigning weights at question level, I am unable to identify which attribute on the system is actually storing the computed calculation post completion of the assessment.
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‎06-12-2025 01:45 PM
I am running across the same thing
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‎07-18-2025 05:11 AM - edited ‎07-18-2025 05:12 AM
Hi Nirmalaya,
Once Assessment is completed by Assessor, the scores will be calculated by ServiceNow based on the weights you have setup for questions when building the template.
This score will be stored in "Metric Instance(sn_smart_scoring_metric_instance)" table which can be leveraged by your flow to populate in required tables.
Please find below screenshot
Mark it helpful if it solved your query.
Thanks,
Vamsi