Editing a 'Waiting For Approval' task

Mohd_G
Kilo Contributor

Hi Folks,

 

I have a quick question.

 

If a Metric Data Task in ServiceNow is still in "Waiting for Approval" status, is it possible to send it back to the assigned user so they can make a few changes before the approval is completed? I checked the available options on my side but couldn't find any option to edit, delete, or return the metric. I'm not sure if there are additional options available for Admin user that are not visible under my role.

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